DISPATCH & DELIVERY

Products will be dispatched 2 days after order received. 

North Island deliveries (non-rural) – Delivery normally takes 4 business days after dispatch.
South Island deliveries (non-rural) – Delivery normally takes 6 business days after dispatch.
New Zealand (rural) – Delivery normally takes between 8 business days after dispatch.
(Sound slow? Better to under promise and over deliver!)

SHIPPING COSTS
Shipping is free within New Zealand. 

Please note we do not ship to PO Boxes so please provide a physical address during checkout.

DAMAGED OR FAULTY GOODS
Receiving damaged goods will be frustrating for you and we will endeavor to support you with a satisfactory solution. Please email info@buySOHL.co.nz 

EXCHANGE POLICY
If you have a question about our products or are unsure about the item you wish to purchase then please feel free to contact us at info@buySOHL.co.nz prior to making your purchase.
Requests to exchange product(s) already purchased will be considered on their merit.